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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Romero

September 20, 2024

5  out of  5
rating by Jennifer Romero
"If you are looking for great service and an exceptional experience please work with Jacqueline! She has been our insurance agent for both car/home and has helped us sooo much. Any questions or concerns that we have no matter the time she is always ready to answer. Her knowledge and experience is amazing! We have referred her to family and friends and they couldn’t be happier!"
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Maverick

September 20, 2024

5  out of  5
rating by Maverick
"Jacqueline Jaramillo has made our State Farm experience the best!!!! If you are looking for a State Farm agent whether it’s for your car/home you will not be disappointed with her services. She has been helping me with claims and my policy since 2020 and me and my husband have no complains!! We have recommended her to family and friends and everyone absolutely loves her as an agent! She is well educated and answers our questions right away no matter the time. We cannot thank her enough for all that she has done! Give this girl a promotion she’s amazing!!"
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Jessica Cruz

July 19, 2024

1  out of  5
rating by Jessica Cruz
"Horrible customer service not only from the employees but also from Mark."
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Or'bra Norman

March 4, 2024

5  out of  5
rating by Or'bra Norman
"Susanna, is a total gem. Contacted her while I was at the dealership. In need of insurance. Asap. She was prompt,& friendly. After our first conversation. Within 10 mins. She called back. With a excellent quote that I very happy with. I'd definitely recommend her. If your in the market for some insurance"
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Erika Suarez

March 1, 2024

5  out of  5
rating by Erika Suarez
"Very helpful!"
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Angie Lee

February 21, 2024

1  out of  5
rating by Angie Lee
"Worst service by Susana. She even hung up on me."
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Annie Ortega

February 9, 2024

5  out of  5
rating by Annie Ortega
"Susana was very helpful in helping us find the perfect coverage for our family."
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Christian Moton

January 12, 2024

5  out of  5
rating by Christian Moton
"Susana was really helpful and knowledgeable! She was patient and answered all of my questions. Definitely recommend!"
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Cara and Nick Smith

November 15, 2023

5  out of  5
rating by Cara and Nick Smith
"Mark followed up immediately and answered all my questions."
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Steven Ford

August 5, 2023

5  out of  5
rating by Steven Ford
"Savanah is absolutely perfect and I'll be with state farm for many years to come. That you again for everything you did"
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May Lee

December 14, 2022

5  out of  5
rating by May Lee
"Thankful for Savannah who was able to help find me a good rate on my auto! Very friendly and saved me money!"
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Chris Sullivan

December 14, 2022

5  out of  5
rating by Chris Sullivan
"My experience with State Farm was excellent! I spoke with Savannah over the phone, and she was so polite and helpful. She answered all of my many questions. I really felt at ease, which is exactly the opposite of how I normally feel dealing with things like this. I appreciated that so much! I'm definitely going to recommend State Farm and Savannah to my friends and family! 10/10"
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Larissa Yadon

December 14, 2022

5  out of  5
rating by Larissa Yadon
"Switched to Mark Nesselroad and with Savannah ‘s help made sure my homeowners was fully covered."
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Breanna Canales

December 13, 2022

5  out of  5
rating by Breanna Canales
"Savannah was great to work with. She is extremely kind, knowledgeable, and helpful. I look forward to working with her again! Thanks Mark & Savannah!"
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Maricela Brena

April 12, 2022

5  out of  5
rating by Maricela Brena
"So thankful for Suzanna Munoz who help me find the perfect auto policy. She made the process very smooth and ensured I got the best coverage out there! Definitely recommend this branch for auto insurance!"
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sean sullivan

April 11, 2022

5  out of  5
rating by sean sullivan
"Switched all of our personal and business insurance over to to State Farm. Mark Nesselroad and his team did an outstanding job and we got more coverage for less than we were paying. Couldn't be happier with the transition."
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Litzy Mendez

August 19, 2021

5  out of  5
rating by Litzy Mendez
"If you guys are in need of insurance Susana is the person to go with very sweet person and explain every detail made the process smooth and easy!"
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Anthony Navarrete

August 16, 2021

5  out of  5
rating by Anthony Navarrete
"I had great service there Susanna Muñoz helped me out so much it was so helpful. I am becoming a young adult and she is helped me with the best professional care and gave me a great rate for my new vehicle. Would highly recommend to others."
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Pam Tucker

December 22, 2020

5  out of  5
rating by Pam Tucker
"Thank you Yvonne for your outstanding customer service. You are an asset to your company in every way. Yvonne always goes above and beyond everytime I have questions or concerns about my policy. She is very efficient and thoughtful. Two thumbs up and a 5 star review."
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Nadia De Aguas

December 4, 2020

5  out of  5
rating by Nadia De Aguas
"Great service! Susana gave me the best service. So happy with my new coverage"
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Don Javier’s Custom Upholstery

October 2, 2020

5  out of  5
rating by Don Javier’s Custom Upholstery
"Susana was super helpful and very professional! She was able to give me a quote promptly and able to get me a good deal on insurance! The best experience I've had with getting insurance."
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Leidy Flores

September 9, 2020

5  out of  5
rating by Leidy Flores
"Very excellent service ! I left very satisfied!! Susana Munoz is the sweetest agent ever . She helped me get the lowest rate as possible for my insurance, because of my age most insurances charge a lot especially for full coverage . But Susana helped me and guide me through the whole process, answering all my questions. I highly recommend Mark’s office to everyone !"
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Anne Nomis

July 3, 2020

5  out of  5
rating by Anne Nomis
"This office is great. They go above and beyond just selling you an insurance policy. Yvonne always took the time to help me whenever I needed it. I wish they were still my agents but when I moved out of Texas I had to get a different agent."
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Peggy Conley

July 2, 2020

5  out of  5
rating by Peggy Conley
"I just love this office everytime I need a question answer about my coverage they get right o. It he keep up the good work"
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James Hanks

July 2, 2020

5  out of  5
rating by James Hanks
"Yvonne Hermesmeyer (Office Manager) actually is so efficient that 99% of the time I don't even have to bother Mark Hesselroad (Who is a Outstanding Agent)! Combination of "Both" is "Exceptional""